Tour: Visit Planet Word—D.C.'s spectacular new museum of language
- Nathan Adkisson, Local Projects, LLC, USA, Rebecca Roberts, Planet Word, USA, Kel Millionie, Planet Word Museum, USA

Workshop: Click. Click. Done. Developing Your Google Analytics Skills
- Ceci Dadisman, Cardinal + Company, USA, Drew McManus
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Workshop: Creating Powerful Digital Campaigns That Engage and Inspire
- Sara Tetreault, Forum One, USA, Steven Bond, Forum One, USA, Christina Crawley, Forum One, USA
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Workshop: Digital Presence and Personal Digital Strategy
- Max Evjen, Michigan State University, USA
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Workshop: Unstick Your Audience Thinking
- Isabella Bruno, Radical Museum Futures, USA, Kyle Bowen, SuperHelpful, USA
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Tour: How do you keep language in a museum?
- Jill Robbins, National Museum of Language, USA, Laura Murray, National Museum of Language, USA

Chair: Katherine Behnke, International Women's Air & Space Museum, USA

MW21 Trivia Night
- Jonathan Munar, Art21, USA

Tour: Virtual Tour of National Museum of the United States Army
- Paul Morando, National Museum of the United States Army, USA

Inclusive Design: Informing Museum Practices
- Corey Timpson, Corey Timpson Design Inc., Canada, Sina Bahram, Prime Access Consulting, Inc., USA

Professional Forum: SPICE: Social cohesion Participation Inclusion through Cultural Engagement
- Tsvi Kuflik, The University of Haifa, Israel

Chair: Jo Morrison, Calvium, UK

Cratylus: Crowd-sourced Tagging to Enhance Discoverability (Breakout 1)
- David Francis, Bowdoin College Museum of Art, USA

Teachers' Zone: Engaging teachers online at the Canadian Museum of History (Breakout 2)
- Meaghan Dalby, Canadian Museum of History, Canada, Colin Chen, Canadian Museum of History, Canada

Burma's Path to Genocide Online Exhibition: What We Learned Creating an Immersive Storytelling Experience (Breakout 3)
- Alison Kitchens, US Holocaust Memorial Museum, USA

The One Minute app: developing inclusive narrative design at the Royal Pavilion & Museums Trust, UK(Breakout 4)
- Kevin Bacon, Royal Pavilion & Museums Trust, UK

Van Gogh Worldwide – the making of a new digital platform providing art-historical and technical data about the works of Vincent van Gogh, using linked open data (Breakout 5)
- Marjon van Schendel, Netherlands Institute for Art History, The Netherlands

Make Your Content Pop Using Interactive Multimedia eBooks! (Breakout 6)
- Tom Thompson, Library and Archives Canada, Canada

Synthaisthesia (Breakout 7)
- Ian McDermott, Smithsonian, USA

Facebook Horizon Live Demonstration (Breakout 8)
- Paige Dansinger, Better World Museum, USA

Professional Forum: Building Resilience Through Strong Digital Foundations
- Rielle Ullberg, Axiell, Canada, Maria Wasing, Axiell, Sweden, Samantha Diamond, CultureConnect, USA

Chair: Alison Heney, PhD, MuseWeb, USA

Book-in-progress critique session: The Revolution Has Been Digitized - a Toolkit for the Future of Museums
- Barry Joseph, Barry Joseph Consulting, USA

Virtual Coffee with Elena Gonzales, author of Exhibitions for Social Justice
- Elena Gonzales, Author, Exhibitions for Social Justice, USA

Let’s Do This Together: Revealing the Hard Work Required to Transform Diversity in the Workplace
- Jason Brooker, Metanoia Global 360, USA

Workshop: Transforming the Museum Experience Requires More than a Light Bulb and Groupthink
- Shanita Brackett, Smithsonian Institution National Museum of African American History and Culture, USA, Carolyn Royston, Cooper Hewitt, Smithsonian Design Museum, USA, Rachel Ginsberg
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Workshop: User Journey Mapping for Museums: Visitor-focused Experience Design
- Hanna Cho, NGX Interactive, Canada, Luyi Wang, NGX Interactive, Canada
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Gameshow: Who Wants to Be a MWillionaire?
- Barry Joseph, Barry Joseph Consulting, USA

Chair: Shanita Brackett, Smithsonian Institution National Museum of African American History and Culture, USA

Chair: Piotr Adamczyk, ITHAKA - Artstor & JSTOR, USA

From the Server Room to the Board Room: A Decade of Creating Digital Literacy at the CMA
- Jane Alexander, The Cleveland Museum of Art, USA

Employee experience is a key to success: Improving our museum from the inside out
- Wendy Pryor, Museums Victoria, Australia

Chair: Elena Gonzales, Author, Exhibitions for Social Justice, USA

Digital diplomacy in the midst of (post) pandemic crisis: Inspiring, educating, contributing to global peace and well-being.
- Natalia Grincheva, School of Creative Industries, LASALLE College of the Arts, Singapore

Learning ‘Digital Courage’: Using Technology to Build Agency and Equality in the Museum Workforce
- Sophie Frost, University of Leicester, UK

An innovative tool to program exhibitions in museums
- Ursula Imbernon, Universitat Internacional de Catalunya, Spain, Maria del Mar Casanovas-Rubio, Universitat Politècnica de Catalunya, Spain, Jaume Armengou, IESE Business School, España, marta crispí, Universitat Interancional de Catalunya, Spain. Catalonia

Chair: Jane Finnis, Culture24, UK

Meet the Users: Understanding the User Experience on Museums' Social Media
- Sophia Bakogianni, Open University of Cyprus, Cyprus

Pandemic Prototyping and Augmenting the Art Museum
- Eric Mika, Local Projects, USA, Meredith Gregory

Addressing social media challenges and choices of top European museums during COVID-19: realities and trends
- Georgios Papaioannou, Ionian University, Greece, Greece, Eleni Sfyridou, Ionian University, Greece

Professional Forum: “It’s not iteration if you do it only once.”: Lean UX and pushing for iteration in a waterfall world
- Gretchen Halverson, Minneapolis Institute of Art, USA, Alyssa Machida, The Huntington Library, Art Museum, and Botanical Gardens, USA, Molly Horton, Lexi Rose

How to identify your museum's economic impact on your community
- Eric Moraczewski, NMBL Strategies, USA, Dion Brown

The Cultural Institution as a Brand: A New Way of Thinking
- Sara Tetreault, Forum One, USA, Joey Tackett, Forum One, USA

Professional Forum: Taking Big Ideas and Making Them Work — How to Bring Agility to Everything You Do
- Jill Roberts, National Museum of African American History and Culture, USA, Adam Martin, National Museum of African American History and Culture, USA

Chair: Robin Marquis

Professional Forum: All Museums for All People - The U.S. Olympic & Paralympic Museum
- Dan Cooper, Centre Screen Ltd, UK, Hayley Walsh, Centre Screen Ltd, UK

Chair: Bruce Wyman, USD Design | MACH Consulting, USA

HMML.org redesign: A unique institution’s website success story
- John Meyerhofer, HMML, USA

How a Rebrand and Renovation Showed the Need for a New Digital Presence
- Kassandra Swenson, Forum One, USA, Christine Perlick, Forum One, USA

How we Collaborated for the Greater Good!
- Karen Engen, Tasmanian Museum and Art Gallery, Australia

Responding digitally to community needs: digital interfaces and the changing functions of civic museums in the US and the UK
- Lara Perry, University of Brighton, UK

Solving for Grant Funding Inequity with the Lucidea Database and Workbook
- Rachael Woody, Rachael Cristine Consulting LLC, USA

Chair: Rich Cherry, Museum Operations, USA

MoMA’s Security Officers Speak for Themselves
- Alethea Rockwell, Museum of Modern Art, USA, Jose Colon, Museum of Modern Art, USA, Chet Gold, Museum of Modern Art, USA, Rabbila Konock, Museum of Modern Art, USA, José Martinez, Museum of Modern Art, USA, Christine Murray, Art Processors, USA, Kevin Reid, Museum of Modern Art, USA, Chemi Rosado-Seijo, MoMA, Puerto Rico, Joseph Tramantano, MoMA, USA, Brian Wilson, MoMA, America, Hannah Fagin, Museum of Modern Art, USA

#HashtagTheCowboy: How a Global Pandemic Became an Opportunity to Do “Different”
- Seth Spillman, The National Cowboy & Western Heritage Museum , USA

Conversational Marketing: Can Chatbots Increase Engagement with Your Museum?
- Christina Crawley, Forum One, USA

Professional Forum: Beyond the Collecting Social Photo project – Implementing practices and digital tools for collecting social digital photography into four Nordic museums and archives
- Kajsa Hartig, Västernorrlands museum , Sweden, Bente Jensen, Aalborg City Archives, Denmark , Anni Wallenius, The Finnish Museum of Photography, Finland, Elisabeth Boogh, Stockholm County Museum, Sweden, Aron Ambrosiani, Nordiska museet, Sweden

Chair: Robin White Owen, MediaCombo, Inc., USA

Professional Forum: Neurological Perceptions of Art through Augmented and Virtual Realities
- Brendan Ciecko, Cuseum, USA

Professional Forum: The Power of Wikidata
- Jennie Choi, The Metropolitan Museum of Art, USA, Andrew Lih, Wikimedia, USA

MW Wellness & Resilience Room - April 16
- Paige Dansinger, Better World Museum, USA

Chair: Eric Moraczewski, NMBL Strategies, USA

Beyond Museum Walls: Locative media providing encounters with European history
- Jo Morrison, Calvium, UK, Fabrizio Nevola, University of Exeter, UK

Designing Digital Learning
- Bridget Hanna, Museums Victoria, Australia

K-12 needs you to de-colonize, asap
- Deborah Howes, Howes Studio Inc, USA

From Getty to Google: Taking Exhibits Online when Galleries are Closed
- Betsy Werner Brand, J. Paul Getty Museum, USA, Thuy Bui, J.Paul Getty Museum, USA

More valuable than gold: Your visitors attention
- Michael Neault, Art Institute of Chicago , USA

Chair: Kate Raisz, 42 Degrees North Media, USA
- Yvel Guelce, Children's Museum of Indianapolis, USA, Brad MacDonald, Shelley Kobrenski, Richard Lewis Media Group, USA

Digital learning resources for museums and teachers with LessonUp
- Iris Harpman, LessonUp, Nederland

App crit - Cook's Voyages
- peter tattersall, Australian National Maritime Museum, Australia

Augmented Reality Microscope - InsectaAR
- eddie carbin, Gizmo, USA

App Crit-Getty's Animal Crossing Art Generator
- David Newbury, Getty, USA

App Crit: Gettysburg Battlefield Augmented Reality App
- Eric Veal, Interactive Knowledge, Inc., USA, Tim Songer, Interactive Knowledge, Inc., USA

Chair: Seema Rao, Brilliant Idea Studio, USA

More than numbers: how visitor engagement data can be captured and used to amplify your creativity
- Tim Stroh, Art Processors, Australia

Optimising online cultural content to positively impact mental health in young people
- Helen Adams, GLAM, University of Oxford, UK

Chair: Barry Joseph, Barry Joseph Consulting, USA

Rapid-Response Educating
- Vince Dziekan, Monash University, Australia

Students as innovators: a digital humanities and GLAM sector collaboration to produce new web-based content through student led projects
- Katrina Grant, Australian National University, Australia, Terhi Nurmikko-Fuller, Australian National University, Australia

Chair: Corey Timpson, Corey Timpson Design Inc., Canada

CHAR: An Online Collection and Database of Augmented Reality apps in Museums and Cultural Heritage Sites
- Liron Efrat, University of Toronto, Canada

Visualizing Collaboration: Video Production and Decolonial Curation between the Museum and the University
- Aynur Kadir, University of Waterloo, Canada, Kate Hennessy, Simon Fraser University, School of Interactive Arts and Technology, Canada, Sharon Fortney, Museum of Vancouver, Canada, Viviane Gosselin, Museum of Vancouver, Canada, Beth Carter, Bill Reid Gallery of Northwest Coast Art, Canada, Kwiaahwah Jones, Museum of Vancouver, Canada

Using Augmented Reality (AR) to Create Immersive and Accessible Museums for People with Vision-Impairments
- Nihanth Cherukuru, National Center for Atmospheric Research, USA

Chair: James Sims Jr.

Inspiration is Everywhere by Lyrics & Lattes Podcast
- Jason R.L Wallace, Lyrics & Lattes Podcast, USA, Trevor DeSaussure, Lyrics and Lattes Podcast, USA, Joshua Bryant, Lyrics and Lattes Podcast, USA

Chair: Rich Cherry, Museum Operations, USA

Pandemic - From collecting to engagement: Exploring COVID-19 and Diversity in Cultural Heritage organizations
- Rich Cherry, Museum Operations, USA, Tyree Boyd-Pates, Autry Museum of the American West, USA, Elena Gonzales, Author, Exhibitions for Social Justice, USA

Professional Forum: Building Online Maker Communities During Crisis
- Adrienne Lalli Hills, Oklahoma Contemporary, USA, Stephanie Keating Miller, Albright-Knox Art Gallery, USA, Maddie Armitage, The Cleveland Museum of Art, USA

Professional Forum: How COVID-19 Accelerated Digital Engagement and Sustainable Digital Transformation
- Brendan Ciecko, Cuseum, USA, Kara Fikse, Holly Shen, Hilary-Morgan Watt, Hirshhorn Museum and Sculpture Garden, Smithsonian Institution, USA, Emily Haight, New-York Historical Society, USA, Liz Neely, Georgia O'Keeffe Museum, USA

Professional Forum: Technology and Museums during a Pandemic: Friend or Foe?
- Felicia Ingram, North Carolina Museum of Art, USA, Kevin Kane, Emily Kotecki, Museum Learning Consultant and Podcaster, USA, Molly Trask-Price

Chair: Rob Lancefield, Yale Center for British Art, USA

2020: No Social Distancing in Museum
- Paige Dansinger, Better World Museum, USA

Virtual Tours 2020 / 2021, Solo or Social?
- Robin White Owen, MediaCombo, Inc., USA

Accessibility and inclusion: A case for valuing duplication over exclusivity
- Audra Buck-Coleman, design researcher, USA, Cheryl Fogle-Hatch, independent professional, USA

Hidden Stories - New Voices
- Mark Osterman, Lowe Art Museum - University of Miami, USA

Your Museum Should Talk Like a Human on the Internet
- Hannah Ostroff, Smithsonian, USA

Being There When You Can't Be There: Virtual Couriering and Site Visits in a Pandemic and Post-Pandemic World
- Adrien Mooney, National Museum of the American Indian, USA, Annie Farrar, Jenna Shaw

Multilingual Museum Engagement in the COVID Era
- Will Lach, Eriksen Translations Inc., USA

Chair: Allegra Burnette, ABA | Allegra Burnette & Associates LLC, USA

From Nada to Gaga: Rapid Transformation in the time of Covid-19. Two case studies.
- Steven Hyland, The Newark Museum of Art, USA, Silvia Filippini Fantoni, The Newark Museum of Art, USA, Liz Neely, Georgia O'Keeffe Museum, USA

Chair: Jill Roberts, National Museum of African American History and Culture, USA

Towards a new concept for online museums: storytelling, behavior, and content
- Karolina Ziulkoski, YIVO Institute for Jewish Research, USA, Olivia Reid, YIVO Institute for Jewish Research, USA

Museum digital projects during COVID-19: from lockdown connections to digital transformation?
- Chiara Zuanni, University of Graz, Austria

VCUarts Virtual Anderson: Promoting Greater Accessibility, Student Engagement, and Preserving the Archive in the Gallery during COVID-19 and Beyond
- Tracy Hamilton, Virginia Commonwealth University, USA

Professional Forum: Building a Data-Driven Culture in Museums: Opportunities & Challenges
- Robin Thottungal, National Gallery of Arts , USA, Eric Bruce, Nick Sharp, Diana Greenwald

Chair: Katie Moffat, The Audience Agency, UK
- Bruce Wyman, USD Design | MACH Consulting, USA, Aaron Cope, SFO Museum, USA, Shanita Brackett, Smithsonian Institution National Museum of African American History and Culture, USA

Building a Cohesive Visitor First Team During COVID
- Herman Marigny, National Museum of African American History & Culture, USA

Chair: Hilary McVicker, The Elumenati, USA

Curating Sound in a Platform World - Insights from the #SonicFriday project
- Stefania ZardiniLacedelli, University of Leicester, UK

When Digital Becomes the Object: Developing Computing Histories in Museums
- Ross Parry, University of Leicester, UK, Petrina Foti, Loughborough University, UK, Simone Natale, University of Turin, Italy

Digital Avatars as storytellers to produce natural and humanized museum visits with Extended Reality
- Ana Martí Testón, Universitat Politècnica de Valencia, Spain, Adolfo Muñoz, Universitat Politècnica de València, Spain

Chair: Georgios Papaioannou, Ionian University, Greece, Greece

Slow designing inclusive museum experiences.
- Jenna Hall, Monash University, Australia, Vince Dziekan, Monash University, Australia

Technologies designed and built that underpin ACMI’s new experiences
- Simon Loffler, ACMI, Australia, Seb Chan, ACMI, Australia

Iteration, Adaptation, & Motivation: Outcomes of the Mapping Historic Skies Crowdsourcing Effort at the Adler Planetarium
- Jessica BrodeFrank, University of London, USA

Chair: Nikhil Trivedi, Art Institute of Chicago, USA

Building LinkedOpenData Web applications from the outside in—lessons learned from building the Getty's Research Collections Viewer
- Adam Brin, J. Paul Getty Trust, USA, Gregg Garcia, J. Paul Getty Trust, USA, Ben O'Steen, J. Paul Getty Trust, USA, Charles Webb, J. Paul Getty Trust, USA, Pam Lam, J. Paul Getty Trust, USA, Selina Chang-Yi Zawacki, J. Paul Getty Trust, USA, USA

Getting Your Data to Your Users: A Nerdy Deep Dive into APIs, ETLs, and Aggregated Databases
- Nina Callaway, Art Processors, USA, David Newbury, Getty, USA, Rik Vanmechelen, The Museum of Modern Art, USA, Shyam Oberoi, Royal Ontario Museum (ROM), Canada

Chair: Miranda Kerr, Miranda Kerr Consulting LLC, USA
- Jonathan Munar, Art21, USA, Anna Chiaretta Lavatelli, Independent, USA, Agnes Stauber, LACMA, USA

Video Crit Art Break Live
- Suzy Wolffe, Veronica Betancourt, Baltimore Museum of Art, USA

The ROMKids Show: the Royal Ontario Museum's Initiative in Distance Learning for Families & Classrooms
- Sarah Chu, Royal Ontario Museum, Canada

"Storming the House Floor" Social Media Video from the Smithsonian American Women's History Initiative, Because of Her Story
- Sara Cohen, American Women's History Initiative, Smithsonian, USA, Hannah Ostroff, Smithsonian, USA

You Can Get There From Here - Creating 3D models with Photorealistic textures from E57 LiDAR scans
- Fred Leighton, University of Wisconsin-Whitewater, USA

Photogrammetry of Complex, Metallic, And Mirror Like Objects – The Process, Trials, and Success of Charlie Parker’s Alto Saxophone
- Joseph Campbell, National Museum of African American History and Culture, Smithsonian, USA, Jamie Cope, Smithsonian Institution, USA

Timed Ticketing 101: Optimizing Your Visitor Experience for the New Normal
- Alec Windle, Odyssey Tourism Consulting, USA

Professional Forum: Tar AR: Bringing the past to life in place-based augmented reality science learning
- Matt Davis, Natural History Museum of Los Angeles County, USA

MW Wellness and Resilience Room - Join Paige Dansinger to quick-draw “The Scream.”
- Paige Dansinger, Better World Museum, USA

Chair: Heidi Quicksilver, The Broad, USA

What does immersive mean?
- Kate Haley Goldman, HG&Co, USA, John Russick, Chicago History Museum, USA

Auckland Museum's Love-Hate Relationship with VR
- Guy Annan, Auckland War Memorial Museum, New Zealand

How to Make Immersive Technologies More Equitable: Confronting the Medium’s Colonial Legacies and Role as an Empathy Machine
- Anna Gedal, The New School, USA

Podcasting as a Platform
- Emily Kotecki, Museum Learning Consultant and Podcaster, USA

Art Forest: The Surprise and Delight of a "Game" made with Museum APIs
- Jeff Steward, Harvard Art Museums, USA

La Cristallina Polyphonic Virtual Museum: an international and transdisciplinary Interpretive WebXR museum project complementing a real community museum situated in an unreachable Colombian war zone.
- Suzanne Beer, INREV, Paris 8, France

Professional Forum: New Experience in Museums: Are you a pioneer, sitting on the fence or not considering?
- Corinne Estrada, Communicating the arts, Australia, Bruce Peterson, Grande Experiences, Australia, Giancarlo Giurini, J. Paul Getty Museum, USA

Chair: Caroline White, Science Gallery Detroit, USA

Future Present: Mediation in a Time of Urgency
- Caroline White, Science Gallery Detroit, USA, Allyssa Harris, Science Gallery Detroit , USA

Chair: Alison Heney, PhD, MuseWeb, USA

High School Programs: Bridging the Museum Diversity Gap
- Alison Heney, PhD, MuseWeb, USA, Sarah Frost, University of California, Santa Cruz, USA, Marta Stewart, Duke Ellington School of the Arts, USA, Tiffaney Gardea, Millikan High School, USA

Tour: Virtual Tour of National Gallery of Art
- Nick Sharp, Martin Franzini, National Gallery of Art, Washington, USA, Linda Stone, National Gallery of Art, US

Chair: Rich Cherry, Museum Operations, USA
- Mia Bongiovanni, The Metropolitan Opera, USA, Jim O'Neill, BrightCove, USA, Mandy Nace, The Philadelphia Orchestra, USA

Chair: Katherine Behnke, International Women's Air & Space Museum, USA

MW Karaoke Night!
- Katherine Behnke, International Women's Air & Space Museum, USA