Digital Avatars as storytellers to produce natural and humanized museum visits with Extended Reality


Friday, April 30, 2021: 9:00am - 10:30am - - Paper Session

Ana Martí Testón, Universitat Politècnica de Valencia, Spain, Adolfo Muñoz, Universitat Politècnica de València, Spain

Published paper: Digital avatars as humanized museum guides in the convergence of extended reality

This article analyzes the role of Digital Avatars in the museum context. It takes an exploratory approach to analyzing different interfaces to achieve natural and humanized behavior in a museum visit with digital content. The main objective is to facilitate intuitive interaction with avatar guides only by registering the natural behavior of visitors when they move around the room looking at items or interacting with digital holograms.
With the intention of stimulating more extended dialogue in the museum sector, this article provides a framework that can help museums to produce more natural and humanized visits. The work is based on the design and implementation of a holographic guide utilizing Hololens Glasses in the Almoina, an archaeological museum in Valencia (Spain). The results of the usability tests conducted to check the impact of the natural experience are presented and analyzed in this paper. In designing this project, we accepted the challenge of immersing visitors in the contents of the museum in a way that encouraged them to discover the hidden stories of the ancient city of Valencia.
In our study, we conclude that avatar solutions will emerge as cost-effective, empathic mediums to engage new audiences and democratize the Museum 4.0 experience.

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